Mar 9 – 10, 2023
Scandic Copenhagen
Europe/Copenhagen timezone

Help, I broke the Internet: Incident management at scale

Mar 10, 2023, 3:00 PM
30m
Scandic Copenhagen

Scandic Copenhagen

Vester Søgade 6, 1601 Copenhagen
DKNOG13 Main Track

Speaker

Tom Strickx (Cloudflare)

Description

The Internet has this unfortunate tendency of breaking. Be it because an anchor went where it shouldn't, or remote hands unplugged a cable, or because a linecard ran out of memory. At the end of the day, things break, and we have to deal with it.
Cloudflare runs a global network, and has a lot of experience with incidents. I'll share our approach to incident management, and incident communication.

Primary author

Tom Strickx (Cloudflare)

Presentation materials