Speaker
Tom Strickx
(Cloudflare)
Description
The Internet has this unfortunate tendency of breaking. Be it because an anchor went where it shouldn't, or remote hands unplugged a cable, or because a linecard ran out of memory. At the end of the day, things break, and we have to deal with it.
Cloudflare runs a global network, and has a lot of experience with incidents. I'll share our approach to incident management, and incident communication.
Primary author
Tom Strickx
(Cloudflare)